Joie de Charlotte Product Returns (Refunds, Credits & Exchanges)

Your Satisfaction Guaranteed

We are committed to providing you with the highest quality of body, bath & shower products.
However, if you are not completely satisfied with your gift or purchase, simply apply below for
a refund, credit or exchange.

Please note the following:

  • please return your purchase or gift within 15 days of your receipt
  • merchandise must be unopened, unused, & unbroken
  • credits, exhanges & refunds will be issued for the original amount (excluding shipping
    costs) & must be accompanied with your order receipt
  • please allow 2-4 weeks from the day you send us the package for us to complete your
    return

Please fill out the fields below, we will review your information and contact you in 1-2
business days.
Your name:
Your email address:
Your phone number:
Reason for return:
Return Policy
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