Joie de Charlotte Product Returns (Refunds, Credits & Exchanges)
Your Satisfaction Guaranteed
We are committed to providing you with the highest quality of body, bath & shower products. However, if you are not completely satisfied with your gift or purchase, simply apply below for a refund, credit or exchange.
Please note the following:
please return your purchase or gift within 15 days of your receipt
merchandise must be unopened, unused, & unbroken
credits, exhanges & refunds will be issued for the original amount (excluding shipping costs) & must be accompanied with your order receipt
please allow 2-4 weeks from the day you send us the package for us to complete your return
Please fill out the fields below, we will review your information and contact you in 1-2 business days.